mad4comp Posted October 26, 2009 Share Posted October 26, 2009 Hey guys, So here's the whole story... I took my car to get a wash today at Embassy Auto wash in Fairfax (on Lee Highway). Now after I got home, I noticed a huge gash on the back right part of the bumper (on the passenger side) After seeing the scratch I decided to head back to the Embassy Autowash, but the problem is, it was closed. Now my question is what do I do from here? Should I inform my insurance company? What should I tell the Embassy guys tomorrow? Any help would be appreciated. BTW I am intent on getting them to cover the repair costs because this is a brand new car (well like a month and a half old..and if your wondering, its a BMW 335I) and the scratch is rather deep, so I'd probably have to paint the whole car. Thanks guys! BTW pics will be up in the morning as it is too dark for me to take maningful pics right now. Link to comment Share on other sites More sharing options...
markmx Posted October 26, 2009 Share Posted October 26, 2009 I would be very surprised if embassy even takes the time to talk to you since you left and came back a day later... they will claim it happened at some other time. Link to comment Share on other sites More sharing options...
twa Posted October 26, 2009 Share Posted October 26, 2009 I would be very surprised if embassy even takes the time to talk to you since you left and came back a day later... they will claim it happened at some other time. Never hurts to try I wouldn't hold out much hope for a complete paint job either Link to comment Share on other sites More sharing options...
The Brave Little Toaster Oven Posted October 26, 2009 Share Posted October 26, 2009 I think you're screwed dude. They will just claim you did it yourself. Link to comment Share on other sites More sharing options...
The Mayor of Fed Ex Field Posted October 26, 2009 Share Posted October 26, 2009 They won't do anything. I wouldn't even bother. You can get it fixed pretty good for pretty cheap. I'm talking less than one hundred. Link to comment Share on other sites More sharing options...
Leonard Washington Posted October 26, 2009 Share Posted October 26, 2009 I agree with most. They will probably tell you go f yourself, but its worth a try. Are you sure the gash didn't happen on the drive over or back. A scratch on the rear bumper can easily happen on from a stray rock on the road. If a brand new BMW is as important to you as it would be to me, I'd do my own car washes. :2cents: Link to comment Share on other sites More sharing options...
SkinsD Posted October 26, 2009 Share Posted October 26, 2009 I worked auto claims for 3 years -you're sol. No proof the car wash caused the damage. You can demand their insurance info and make a claim but it's a waste of your time. You can file through your own policy but you'll have to pay your collision deductible. Most insurance companies would consider it to be 0% negligence on your part so your rates likely won't go up. Crappy situation but it happens all the time. I've never seen a successful claim against a car wash even when the owner notices the damage at the time. Good luck. Link to comment Share on other sites More sharing options...
Springfield Posted October 26, 2009 Share Posted October 26, 2009 No chance they cover it. I work right near the Embassy in Springfield and have had several people come to me about damages that they caused. I've never had anyone tell me that Embassy even admitted fault. You'll probably be able to get it fixed for less than your deductible so there isn't really much point in submitting it to your own insurance either. I'd go to a body shop and get a quote. If you need the number of a good (and fair) body shop near Springfield, shoot me a PM. Link to comment Share on other sites More sharing options...
mad4comp Posted October 26, 2009 Author Share Posted October 26, 2009 Sigh I was afraid of this...looks like I'd have to pony up the cash to get it done.. I am 100% sure that it happened during the wash, because I'm very careful with my car (I drive slow, park away from every other car in sight etc...) Anyways thanks for the help guys, I'll update you guys tomorrow as to what the owner of that place tells me (and ill get some pics up) Link to comment Share on other sites More sharing options...
mad4comp Posted October 26, 2009 Author Share Posted October 26, 2009 If a brand new BMW is as important to you as it would be to me, I'd do my own car washes. :2cents: I usually do, but I was just being lazy today and plus I had a embassy autowash coupon which came with the mail.. Man this sucks.. Link to comment Share on other sites More sharing options...
Bubble Screen Posted October 26, 2009 Share Posted October 26, 2009 Hey guys,So here's the whole story... I took my car to get a wash today at Embassy Auto wash in Fairfax (on Lee Highway). Now after I got home, I noticed a huge gash on the back right part of the bumper (on the passenger side) After seeing the scratch I decided to head back to the Embassy Autowash, but the problem is, it was closed. Now my question is what do I do from here? Should I inform my insurance company? What should I tell the Embassy guys tomorrow? Any help would be appreciated. BTW I am intent on getting them to cover the repair costs because this is a brand new car (well like a month and a half old..and if your wondering, its a BMW 335I) and the scratch is rather deep, so I'd probably have to paint the whole car. Thanks guys! BTW pics will be up in the morning as it is too dark for me to take maningful pics right now. Wait, you bought a new beamer and you take it to a car wash?:doh: Anyway, that sucks about what happened to your ride. But good luck getting them to fix it. Even if you do, let this be a lesson. Wash it yourself. I wouldn't trust a place like that. Link to comment Share on other sites More sharing options...
SkinsJackpot Posted October 26, 2009 Share Posted October 26, 2009 I worked at a carwash for years. Things like this happened all the time. Go talk to them, they may split the bill. We paid for many things that signs around the carwash said we did'nt have too. Link to comment Share on other sites More sharing options...
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