#98QBKiller Posted July 22, 2009 Share Posted July 22, 2009 Somehow I've gotten Adware on my computer. I'm getting pop-ups on pretty much any site I go to (including ES). After clicking a few links on a site or clicking on a few different threads on ES I'm getting ads popping up for cameras, games, pills, etc. I think this happened while searching for the Erin Andrews videos lol. Anyway, I have AVG, Malwarebyte's Anti-Malware, Spybot and Ad-Aware. I've run full scans with all four and have found nothing but some minor cookies that were deleted and I'm still getting these pop-ups. Anyone have any advice? Link to comment Share on other sites More sharing options...
MattFancy Posted July 22, 2009 Share Posted July 22, 2009 I once had the same problem. I downloaded a program called Spyware Doctor. I think I had to pay like $30 a year for it, but it was well worth it. It cleaned up everything. http://www.pctools.com/spyware-doctor/ Link to comment Share on other sites More sharing options...
The_Godfather Posted July 22, 2009 Share Posted July 22, 2009 I bet ya Dan Snyder is having the same problem. Link to comment Share on other sites More sharing options...
Baculus Posted July 22, 2009 Share Posted July 22, 2009 Somehow I've gotten Adware on my computer. I'm getting pop-ups on pretty much any site I go to (including ES). After clicking a few links on a site or clicking on a few different threads on ES I'm getting ads popping up for cameras, games, pills, etc. I think this happened while searching for the Erin Andrews videos lol. Anyway, I have AVG, Malwarebyte's Anti-Malware, Spybot and Ad-Aware. I've run full scans with all four and have found nothing but some minor cookies that were deleted and I'm still getting these pop-ups. Anyone have any advice? 1. Go to System Restore (right-clock on My Computer >Properties > System Restore tab > select "Turn off System Restore for all drives") and disable it. 2. After that, restart your computer, hit F8, select "Safe Mode with Networking," and reboot with Safe Mode, making sure to login with an administrator account. 3. Once you're logged into your administrator account, open a browser and Google Smitfraudfix. The first hit should be the page for this program (with instructions on its use). Download it and execute the program. 4. After that, download Combofix (the second hit, from bleepingcomputer.com, has instructions on its use) and execute that as well. 5. Finally, just to run one last cleaning, execute Spybot and the MalwareBytes program. 6. When finished, reboot back into Windows and ensure the issue is resolved. If it is, go ahead and re-enable your System Restore. Yes, this will take a while, but it should remove your issues (which really isn't adware, but probably a Vundo or a SmitFraud virus). Let us know if you have any further questions or issues. Link to comment Share on other sites More sharing options...
#98QBKiller Posted July 22, 2009 Author Share Posted July 22, 2009 Thanks for the info guys...I think I'm going to try your advice Baculus... Just a second ago though, I found a program on my PC under "add or remove programs" called "System Search Dispatcher" I researched online and found that it's connected to Adware, I removed the program but got a message saying that all components of it could not be removed, that some would need manual removal. Should I follow the same procedures you listed Baculus or is there a way to go in and find/manually remove the other components of the program? Link to comment Share on other sites More sharing options...
Bang Posted July 22, 2009 Share Posted July 22, 2009 www.malrwarebytes.org Love it. Use it. ~Bang Link to comment Share on other sites More sharing options...
Spec138 Posted July 22, 2009 Share Posted July 22, 2009 I love Advanced SystemCare Free. Also has performance utilities and such and a nice defragger. Worth a shot. Link to comment Share on other sites More sharing options...
I_Bleed_B&G Posted July 22, 2009 Share Posted July 22, 2009 go download vipre now. I've used malwarebytes, avg, avira, etc. but Vipre has been the best for me. It found adware and viruses that the others could not find. Its a 15 day full trial. I bet you it will get rid of your pop up problems. Link to comment Share on other sites More sharing options...
Mufumonk Posted July 22, 2009 Share Posted July 22, 2009 1. Go to System Restore (right-clock on My Computer >Properties > System Restore tab > select "Turn off System Restore for all drives") and disable it. 2. After that, restart your computer, hit F8, select "Safe Mode with Networking," and reboot with Safe Mode, making sure to login with an administrator account. 3. Once you're logged into your adminitrator account, open a browser and Google Smitfraudfix. The first hit should be the page for this program (with instructions on its use). Download it and execute the program. 4. After that, download Combofix (the second hit, from bleepingcomputer.com, has instructions on its use) and execute that as well. 5. Finally, just to run one last cleaning, execute Spybot and the MalwareBytes program. 6. When finished, reboot back into Windows and ensure the issue is resolved. If it is, go ahead and re-enable your System Restore. Yes, this will take a while, but it should remove your issues (which really isn't adware, but probably a Vundo or a SmitFraud virus). Let us know if you have any further questions or issues. This. www.malrwarebytes.orgLove it. Use it. ~Bang And this. Link to comment Share on other sites More sharing options...
Baculus Posted July 22, 2009 Share Posted July 22, 2009 Thanks for the info guys...I think I'm going to try your advice Baculus...Just a second ago though, I found a program on my PC under "add or remove programs" called "System Search Dispatcher" I researched online and found that it's connected to Adware, I removed the program but got a message saying that all components of it could not be removed, that some would need manual removal. Should I follow the same procedures you listed Baculus or is there a way to go in and find/manually remove the other components of the program? Sure, no problem. I doubt if this malware can be removed that easily (you can try to it, though), so I would advise to at least run SpyBot and MalwareBytes in Safe Mode and see if that does the trick. Also, I would recommend to install Avast! antivirus to prevent future issues. Link to comment Share on other sites More sharing options...
#98QBKiller Posted July 22, 2009 Author Share Posted July 22, 2009 Ok, just to update, I've found a few more things under "add or remove programs" that are suspicious and are listed as adware on Malwarebytes forum: System Search Dispatcher Internet Savings Optimizer Media Access Startup I've removed all of these so far....still looking at the list though. Link to comment Share on other sites More sharing options...
Baculus Posted July 22, 2009 Share Posted July 22, 2009 Ok, just to update, I've found a few more things under "add or remove programs" that are suspicious and are listed as adware on Malwarebytes forum:System Search Dispatcher Internet Savings Optimizer Media Access Startup I've removed all of these so far....still looking at the list though. If you remove them, reboot and see if your problem persists. Sometimes they can linger around via System Restore, which is why I recommend to disable it before the other listed steps. Link to comment Share on other sites More sharing options...
Spec138 Posted July 22, 2009 Share Posted July 22, 2009 If you remove them, reboot and see if your problem persists. Sometimes they can linger around via System Restore, which is why I recommend to disable it before the other listed steps. Not to mention they could also be packed away in other files waiting to reinstall themselves. So if those programs come back you know they're the culprit. That's why you definitely need to use some spy/adware removal program. Link to comment Share on other sites More sharing options...
#98QBKiller Posted July 22, 2009 Author Share Posted July 22, 2009 If you remove them, reboot and see if your problem persists. Sometimes they can linger around via System Restore, which is why I recommend to disable it before the other listed steps. Not to mention they could also be packed away in other files waiting to reinstall themselves. So if those programs come back you know they're the culprit. That's why you definitely need to use some spy/adware removal program. Alright, I definitely appreciate it guys, right now the pop-ups have ceased. I'm going to reboot and see if I can get off the hook easy or not. If they come back I'm going to go back to the original plan Baculus. Link to comment Share on other sites More sharing options...
Baculus Posted July 22, 2009 Share Posted July 22, 2009 Alright, I definitely appreciate it guys, right now the pop-ups have ceased. I'm going to reboot and see if I can get off the hook easy or not. If they come back I'm going to go back to the original plan Baculus. Good luck! Hopefully you got the suckers. Link to comment Share on other sites More sharing options...
Baculus Posted July 22, 2009 Share Posted July 22, 2009 Not to mention they could also be packed away in other files waiting to reinstall themselves. So if those programs come back you know they're the culprit. That's why you definitely need to use some spy/adware removal program. Indeed, good point. Link to comment Share on other sites More sharing options...
Spec138 Posted July 22, 2009 Share Posted July 22, 2009 Just wanted to add, I googled all those program names and they are spy/adware. Googling them should give you a way to remove them completely with enough work. Link to comment Share on other sites More sharing options...
#98QBKiller Posted July 22, 2009 Author Share Posted July 22, 2009 Good luck! Hopefully you got the suckers. Just wanted to add, I googled all those program names and they are spy/adware. Googling them should give you a way to remove them completely with enough work. Well after rebooting, the programs are gone off of my "add/remove" list and the popups have ceased. Should I go back and re-run any of the scans now just to be safe? Also, like I mentioned earlier, I have AVG as my main anti-virus protection, but I also have Malwarebyte's Anti-Malware, Spybot, and Ad-Aware. Although, I don't keep these programs running, I just use them for scanning. Is it necessary to keep all of these on my PC and if so, should I have any combination of them running with AVG? Link to comment Share on other sites More sharing options...
Baculus Posted July 22, 2009 Share Posted July 22, 2009 Well after rebooting, the programs are gone off of my "add/remove" list and the popups have ceased. Should I go back and re-run any of the scans now just to be safe? Also, like I mentioned earlier, I have AVG as my main anti-virus protection, but I also have Malwarebyte's Anti-Malware, Spybot, and Ad-Aware. Although, I don't keep these programs running, I just use them for scanning. Is it necessary to keep all of these on my PC and if so, should I have any combination of them running with AVG? I would reboot once again to ensure the issues are really gone. If it is, than you are probably good, though I would be tempted to go into Safe Mode and at least run MalwareBytes and SpyBot. Just as a precaution. I usually keep these programs installed, just in case you need them again. Also, I would recommend Avast!, because I believe it is more pro-active than AVG. Link to comment Share on other sites More sharing options...
#98QBKiller Posted July 22, 2009 Author Share Posted July 22, 2009 Thanks again for the help everyone. I've rebooted a couple of times, re-scanned with Spybot and MalwareBytes and I've cleaned my registry with no sign of the adware. Link to comment Share on other sites More sharing options...
Baculus Posted July 22, 2009 Share Posted July 22, 2009 Thanks again for the help everyone. I've rebooted a couple of times, re-scanned with Spybot and MalwareBytes and I've cleaned my registry with no sign of the adware. Good to hear that -- well done. Link to comment Share on other sites More sharing options...
mattsb84 Posted July 22, 2009 Share Posted July 22, 2009 www.malrwarebytes.orgLove it. Use it. ~Bang /thread In addition to that I use ccleaner to clear out the temp files and clean up the registry. Those programs are all you need. Link to comment Share on other sites More sharing options...
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