I can see parking, processing fee, and s&h.
i could see everything before I called to take them up on the offer to move to lower level.
i was the moved into a 'TBD' section according to the guy on the phone.
i think the bottom line is, as you stated, the software is quirky. my understanding is that the seats disappearing means the upgrade is going on. but... we're probably going to find out last week or may/first week of june where people in the lower level are. if i remember correctly they did the entire lower level last year, and then like a week later the upper level. but my memory isn't the greatest so i may be making that up