I just got this in a email back from the TO. "We are in the process of doing upgrades right now, so you will be contacted via email if we are able to upgrade your seats. At this time, we are still working on lower level seating so if your seats are in the upper bowl then it will be at least a couple more weeks until you hear something.
If you have any further questions, please contact the Ticket Office."
Does anybody know somebody that is a upper level STH and received a phone call or email yet about an upgrade?