AllenGibbs

Still looking for (1) parking pass - Bears - October 5th

Just need one parking pass. Any lot is fine. Let me know. Thanks!

1 hour ago, BigDibbs31 said:

I went to a few games last year and they never scanned it any time. Just a quick glance and waved you through. 

For both preseason games this year, the attendants on Morgan Blvd. scanned all parking passes. If the pass didn't scan, they made the car turn around and leave. 

15 minutes ago, Inigo Montoya said:

Question to you STH, have you received your tickets yet? I bought seats through seat geek and they aren't showing up, just shows "waiting to confirm" and I'm thinking its because the actual tickets havent been delivered yet. Seat Geek has been awful with information about them. 

Which game did you buy tickets to?  All season tickets are digital now. There should be no delay in receiving the tickets you bought, unless there is an issue with the STH payments.

In that case, the ticket office would put a hold on the account until it is back in a current and good payment status.

Sent you a PM.

5 hours ago, ThomasTomasz said:

Emailed my rep, but also figure I could ask here, but has anyone had any luck with getting in touch with someone and having camera footage released to them if they were hit in the parking lot during the game?  Had a hit and run occur and it was definitely at the stadium, but we didn’t notice until this morning based on the location of the damage.  They have to have cameras in the lots right?  

The past couple of years the reps have been much more responsive. Sophia will help and follow up and escalate if necessary. There are cameras all over. Hope security helps you catch the culprit. Good luck!  

On 11/18/2022 at 11:05 AM, Skinsfan1311 said:

I lied.

I double-checked previous years and have confirmed that our tickets did  increase from $1,309.00 to $1,399.00 per ticket. 

 

Not a big deal to me, because we love our seats, and the fans around us.  Four of us sit, and tailgate, together and we're a short walk from out tailgate. A bunch of our friends that we tailgate with sit in the section in front of us, and we sneak down and hang with them sometimes too.

 

That, and most of the fans around us have had their seats for years and they're Washington Whatevers fans, so we don't see too many opposing asses in our sections seats.    Being protected from the elements is a huge plus....we feel the heat and the A/C, from the suite behind us and the people in the suite are cool.  They're close enough to share high-five's with us.

 

That being said.....It's disingenuous send a renewal email, without mentioning the price increase.  A total  bush-league move. 

Agree with all of the above! We have great seats and the same people (Washington fans) around us are there for almost every game.  Not many opposing fans in our section.

The email is deceptive because the only pricing mentioned is the monthly amount based on the 12 month payment plan, and the number includes 12 decimal places for further distortion. Some people are not going to realize that their per ticket price increased $100 - $200+ for the 2023 season.

9 hours ago, filmjoy said:

How were y’all informed about picking up the goods? (Also waiting on my jersey…) I’m out of state and was actually in town and at the Titans game. 
 

Thanks,

Joy

It was mentioned in one of the monthly "member" newsletters. 

He is in Row 4 or 5. Undercover and dry unless the wind is blowing in that direction!  Pretty sure his price has been $1309 for a few years. Not sure why there was a price difference. Sounds like they are fixing the price differential starting in 2023.     

2 hours ago, Skinsfan1311 said:

Our tickets, in section 204, did not go up in price this season.

You are lucky!  If you don't mind me asking, what is your 2023 price?  My brother has seats in 241 that increased from $1309 a ticket to $1399 a ticket.  

34 minutes ago, Howie411 said:

Oh and its ridiculous they will give you 10% off if you pay in full only and give you a hat.  Hell I'm still waiting for my personalized jersey for renewing early last year.   How long does it take to customize 500 jerseys.....

 

oh and why is their a $25 handling fee?  They aren't shipping us stuff anymore.

Great questions!  And I'm still waiting (almost a year now) for the duffle bag.   

Click on the link:  "View Renewal Info"

Anyone else receive their 2023 renewal information?  Price of my seats increased about 17%.  Went from $1309 a seat to $1529 a seat.  

I have not received anything yet.  I have had season tickets since RFK.

1 hour ago, just654 said:

 

The program is dead!! No way to get your yards. The new ticketing office had never heard of the program until I told them about it during this years 1st preseason game. They plan on having a new program that doesnt use points. But you get put in a different buck with different experiences. Like if you have a family you can have breakfast with  lot of the DC mascots. If your a big player fan get to do a meet and greet. This probably wont start until COVID restrictions are over.  

 

Yes, this is what my rep described to me.  It is part of the rebrand. 

6 hours ago, Howie411 said:

Did anyone else get the Gold Emails after the fact?  I got one this morning at 7:45 for the Ryan Kerrigan thing yesterday.    And the Gold Member Benefit email came yesterday but that was 1 day after the 1st interview on Sept 2.  So missed that too.

Same thing happened to me.

They must still be having problems with their email distribution lists for season ticket members.

14 hours ago, psu2008 said:

Has anyone that requested refund received it yet?

Have not received a refund yet.  Refund was requested about 2 weeks ago.

2 hours ago, josh35b said:

Get ready for this. So I am a 15 year season ticket holder. My current seats are in section 121. I have yet to receive my tickets in the mail. I called today to ask when they will be sent. I was informed that because I already sold some games online and transferred the tickets that they weren't allowed to print them. So I said what about the 6 games I didn't sell? They said they would be happy to print them and send them overnight. I said but these won't be the colorful season ticket stock. She said correct. Then I said well what about the nice package with the free goodies? She apologized but said I wouldn't be getting that either. She said I can print my parking passes starting tomorrow and she will overnight me the 6 games on regular box office stock. I told her the reason I pay a premium for season tickets is I enjoy getting that package in late July with all my tickets and I like keeping the stubs as souvenirs. I told her I might as well just save money and buy them on stubhub. I told her that they should have told us this upfront and I would have held off selling the games I can't make. She just apologized again but said there wasn't anything that could be done. I'm done. This is definitely the last year for me. I paid well over $3,000 for tickets and parking and get nothing better than Joe Schmo who bought tickets from stubhub and saved 30% or so probably. This is after they removed my additional standing room seats from my account without them telling me. Had to come on ES to find out they aren't selling SROs to season ticket holders anymore.

 

The biggest thing is I wouldn't have found out about this if I hadn't called them. I feel at the very least they should have shipped me an empty box with the goodies thanking me for my purchase. Bonus would be to include the $500 parking passes and 6 games worth over $1800 that I haven't sold.

 

I really thought I would be a season ticket holder for life. I understand I could save money buying off stubhub. But it was never about that. Well if this is how I am treated then it will just be about the money from now on.

Sorry to hear about your predicament. My experience today with the ticket office was similar.

We have had season tickets going back to the Griffith Stadium days (75+ years). When I called to find out where they are, I was told that since 2 tickets to a PRESEASON game had been sold on ticketexchange, NONE of my tickets or parking passes would be shipped. We paid $8200 for six season tickets and 2 parking passes and this was paid back in April....over 4 months ago. And since two seats to a preseason game were sold, nothing from the $8200 season ticket package would be shipped, including the couple of freebie souvenirs that even non-season ticket holders received.   

This is the last year for season tickets for us. I never thought I would say that. I was hopeful that the new people in business operations would emphasize improved customer relations and communications. But I haven't seen it yet. The communication is nonexistent.  Like you said, I never would have discovered this unless I had called them.

I like the people that sit around us, and we have become great friends over the years. But they are done after this season, too. They are tired of the non-communication and the lack of added value of owning season tickets. When you are required to pay thousands of dollars by April 2nd, and then the season ticket holder rules become very nebulous, and they are not communicated to us, it leads to an unsatisfactory experience and unnecessary stress. Also, all season ticket holders are charged a $25 shipping fee. What happens to that fee when nothing is shipped? It is just a drop in the bucket, but is it ethical to keep that money? It is the principle that counts. 

Today was an eye opener. I have a feeling there are many more in this same situation. Peace!

Is the pricing different for the pre-season and regular season?

Yes, the preseason games are priced at about 50% of last year's prices. And the (8) regular season games are all listed on the ticket at the same price. About 12.5% higher than last year's per game price. The total of all 10 games is exactly 100% of the invoice amount.

Also, the price printed on the tickets INCLUDES the PG County taxes. Nice that the ticket office went back to that method of displaying the true cost of the ticket. 

Has anybody called to see when ST's will arrive? I have a feeling that it will be late this year since our first home game isn't until 8/25.

The majority of season tickets will be delivered by this Friday. Some people may receive them as soon as tomorrow (Wednesday).

Here is a summary of what has happened during the last two weeks (June 2012). These are my observations from this thread and what I have heard and my personal experience:

1. Some 400 Level people have been upgraded to the 100 or 200 Level.

2. Some Club Level people have been upgraded to the Lower Level, if they had an agreement in place with the Redskins.

3. Some 200 Level STH have been upgraded to other 200 Level sections.

4. One person (S&S) was moved from the 100 Level to the 200 Level, as requested.

5. Not aware, yet, of a single person that has been upgraded from a 100 Level section TO another 100 Level section during the 2012 Upgrade process.

I paid early, in full. I have had tickets since RFK. My family has had them since Griffith Stadium. My seats (pair) are currently in the 100 level endzone. I requested simple upgrade with no preference re: home or visitor side. I have not received an upgrade yet, nor has anyone in my family (or my wife's). Yet, people in the 400 level, with less seniority, are reporting upgrades much closer to midfield.

Doesn't seem to be fair at all...... It appears that if you had 100 Level seats in 2011, you will have the same 100 level seats in 2012, unless you request a move to the 200 Level.