Toe Jam Posted July 18, 2009 Share Posted July 18, 2009 I have a HP Pavilion series dv5000 laptop running Windows Vista. Seems to be a problem with the onboard wireless. Turn it on and receive the following message along with two annoying beeps: ERROR Resource Conflict- PCI Serial Bus Controller in slot 03 Bus: 06, Device: 04, Function: 02 ERROR Resource Conflict- PCI Mass Storage Controller in slot 03 Bus: 06, Device 04, Function: 03 ERROR Resource Conflict- PCI in slot 03 Bus:06, Device 04, Function:04 ERROR Resource Conflict- PCI Network Controller in slot 04 Bus:06, Device:06, Function:00 Tried to contact HP support but they're complete idiots and couldn't tell me what to do about this. Windows loads fine after this screen but the wireless does not. It loads very rarely and when it does, I try not to cut the computer off because of this.:doh: Link to comment Share on other sites More sharing options...
Slacky McSlackAss Posted July 18, 2009 Share Posted July 18, 2009 Definitely a Motherboard problem. My guess is something shorted out on it. How old is the laptop? Link to comment Share on other sites More sharing options...
Zguy28 Posted July 18, 2009 Share Posted July 18, 2009 Your PCI slot device is trying to use a resource that's already in use. You could always try flashing the BIOS with the latest version. Or go into the BIOS and see if you can see the conflict. I'm guessing that today is not the day of salvation for your laptop. Link to comment Share on other sites More sharing options...
Toe Jam Posted July 18, 2009 Author Share Posted July 18, 2009 Definitely a Motherboard problem. My guess is something shorted out on it. How old is the laptop? It's only two years old. Link to comment Share on other sites More sharing options...
Toe Jam Posted July 18, 2009 Author Share Posted July 18, 2009 Your PCI slot device is trying to use a resource that's already in use.You could always try flashing the BIOS with the latest version. Or go into the BIOS and see if you can see the conflict. I'm guessing that today is not the day of salvation for your laptop. I went into the bios and it doesn't show me any problems. Tried messing around with the boot order and that didn't work. I'm running a HDD self test right not but something tells me that's not going to do any good. Link to comment Share on other sites More sharing options...
Baculus Posted July 18, 2009 Share Posted July 18, 2009 I have a HP Pavilion series dv5000 laptop running Windows Vista. Seems to be a problem with the onboard wireless.Turn it on and receive the following message along with two annoying beeps: ERROR Resource Conflict- PCI Serial Bus Controller in slot 03 Bus: 06, Device: 04, Function: 02 ERROR Resource Conflict- PCI Mass Storage Controller in slot 03 Bus: 06, Device 04, Function: 03 ERROR Resource Conflict- PCI in slot 03 Bus:06, Device 04, Function:04 ERROR Resource Conflict- PCI Network Controller in slot 04 Bus:06, Device:06, Function:00 Tried to contact HP support but they're complete idiots and couldn't tell me what to do about this. Windows loads fine after this screen but the wireless does not. It loads very rarely and when it does, I try not to cut the computer off because of this.:doh: This may be an issue relating to this model of laptops. This thread describes the same issue on the same model of computer: http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=258785 This one reply stated the following: "I just had the same error with a client's HP desktop. The card in the PCI 03 slot needed to be reseated and everything is now fine. I don't know if this is applicable to your laptop, but it may be of some help in your troubleshooting." It is very possible that you may need to open up the laptop to see if this is a device which needs to be reseated, if possible. This thread describes a similar issue: http://www.fixya.com/support/t334893-resource_conflict_pci_network_controller As advised, you may also need to reload the default BIOS settings. Otherwise, if within warranty, it is HP's responsibility to assist you with this issue. Link to comment Share on other sites More sharing options...
Larry Posted July 18, 2009 Share Posted July 18, 2009 What it's telling you is that two (or more, from the looks of it) devices on your PCI buss are conflicting. I'm assuming that you haven't added any cards to your system. Probably the simplest thing to do would be to clear your CMOS configuration. (Which will put the configuration back the way it was when you bought it.) To get to BIOS setup, you need to press a magic button on your keyboard during bootup. (My mind seems to be going, but I think, for the Pavilions, it's the F1 key.) (You may be in luck, and after the error messages, the display may tell you "to enter setup, press F1". Normally, when there are no messages, it doesn't tell you what the button is, and you only have a tiny window in which to press it. But often, an error causes it to both inform you, and to wait for you to press a key.) If you can make it into CMOS setup, then you will see an option labeled something like "Load CMOS defaults". Chose that option, and it will reset your hardware configuration to the way it was when your system was new. Link to comment Share on other sites More sharing options...
Larry Posted July 18, 2009 Share Posted July 18, 2009 (After reading the previous post) Many of the devices that are built into your system board are, electrically, PCI devices. So the things it's complaining about might be things that are built in to the motherboard. But, most laptops, the network card is a PCI device that actually is plugged into a socket, and yes, it can come loose. Usually, there's a small door on the bottom of the laptop that will give you access to the NIC. (One door will access the RAM, one for the hard drive, but often the NIC is there, too.) I'd advise caution reseating it. It does take a little (very little) force, and you can break things. But yes, I have seen them come loose. Link to comment Share on other sites More sharing options...
Toe Jam Posted July 18, 2009 Author Share Posted July 18, 2009 I restored the Bios defaults. No luck. I will try and see if I can go with the other option. Link to comment Share on other sites More sharing options...
Toe Jam Posted July 18, 2009 Author Share Posted July 18, 2009 Well.. that's not going to work. I have no idea what I'm looking at. sigh. Link to comment Share on other sites More sharing options...
Baculus Posted July 18, 2009 Share Posted July 18, 2009 Well.. that's not going to work. I have no idea what I'm looking at. sigh. Are you looking into the interior of your computer? Link to comment Share on other sites More sharing options...
Toe Jam Posted July 18, 2009 Author Share Posted July 18, 2009 Are you looking into the interior of your computer? No. I turned over the computer and there are two different areas where I can unscrew it and open it up. That alone makes me nervous but since I'm not under warranty anymore I don't see any other way. I do have a USB Wireless Network adapter. I could probably just bypass this whole issue and not worry about it couldn't I? it's only the wireless onboard that's being affected. Link to comment Share on other sites More sharing options...
twa Posted July 18, 2009 Share Posted July 18, 2009 Call HP back...Please:D Link to comment Share on other sites More sharing options...
Toe Jam Posted July 18, 2009 Author Share Posted July 18, 2009 Call HP back...Please:D I've talked to three different people. Two on the phone and one on the chat. None of them could give me a solution. Otherwise, I wouldn't be here. Link to comment Share on other sites More sharing options...
Baculus Posted July 18, 2009 Share Posted July 18, 2009 I've talked to three different people.Two on the phone and one on the chat. None of them could give me a solution. Otherwise, I wouldn't be here. Ok, this article describes where the wireless card is located (and how to get there): http://www.ehow.com/how_5004752_replacing-motherboard-hp-pavilion-dv.html This is probably as far as you need to go (after the first three steps): "Step 4. Disconnect the two cables running from the wireless card to the motherboard. Use a screwdriver to remove the two screws holding the card down. Lift the card up and remove it from the motherboard. Pull the CD drive on the left side of the case directly out of the laptop and set it aside. Flip the HP laptop back over and open the LCD screen lid." This may be what your card looks like in appearance: Link to comment Share on other sites More sharing options...
mnb123 Posted July 18, 2009 Share Posted July 18, 2009 Did this just start happening? I find it odd that a hardware problem like this would just start out of the blue. Link to comment Share on other sites More sharing options...
twa Posted July 18, 2009 Share Posted July 18, 2009 I've talked to three different people.Two on the phone and one on the chat. None of them could give me a solution. Otherwise, I wouldn't be here. Been there...Idiots reading from a scripted program...I wanna see ya stroke out. Link to comment Share on other sites More sharing options...
HighOnHendrix Posted July 18, 2009 Share Posted July 18, 2009 Been there...Idiots reading from a scripted program...I wanna see ya stroke out. Exactly. I used to know two guys (twin brothers) who had previously worked for Apple's iPod help line. They had taken IT training and knew quite a bit about computers - but they had never even held an iPod. You'd think the company would give them Pods, or a discount on one, or one to use at work so they would have a better idea of what the person on the other end of the phone was dealing with. Nope, just read off this or hook into the help pages on apple.com. It's a damn shame, but that's how many of these things are run; and it shows when you call. Good luck with your problem, TJ. I don't have a single helpful thing to add. Link to comment Share on other sites More sharing options...
Toe Jam Posted July 18, 2009 Author Share Posted July 18, 2009 I gave it up as a bad job and just plugged in my USB wireless adapter. Works great. Link to comment Share on other sites More sharing options...
Zguy28 Posted July 18, 2009 Share Posted July 18, 2009 I've talked to three different people.Two on the phone and one on the chat. None of them could give me a solution. Otherwise, I wouldn't be here. You could take it to BestBuy. :hysterical: Link to comment Share on other sites More sharing options...
Baculus Posted July 18, 2009 Share Posted July 18, 2009 I gave it up as a bad job and just plugged in my USB wireless adapter. Works great. Did you try to open the case and reseat the card, per the previous advice? Link to comment Share on other sites More sharing options...
Toe Jam Posted July 18, 2009 Author Share Posted July 18, 2009 Did you try to open the case and reseat the card, per the previous advice? Yes. It didn't work. Link to comment Share on other sites More sharing options...
swisha Posted July 18, 2009 Share Posted July 18, 2009 Check HP.com for new BIOS update and chipset drivers? Link to comment Share on other sites More sharing options...
Toe Jam Posted July 18, 2009 Author Share Posted July 18, 2009 Check HP.com for new BIOS update and chipset drivers? I did that. Same issue. Link to comment Share on other sites More sharing options...
swisha Posted July 18, 2009 Share Posted July 18, 2009 I did that. Same issue. Remove the Wirless Card from the back and boot up your laptop. Do you get the same error again? If you don't, the WIFI card is bad - ask HP for replacement. Link to comment Share on other sites More sharing options...
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