Jump to content
Washington Football Team Logo
Extremeskins

I need urgent computer help


Toe Jam

Recommended Posts

I have a HP Pavilion series dv5000 laptop running Windows Vista. Seems to be a problem with the onboard wireless.

Turn it on and receive the following message along with two annoying beeps:

ERROR

Resource Conflict- PCI Serial Bus Controller in slot 03

Bus: 06, Device: 04, Function: 02

ERROR

Resource Conflict- PCI Mass Storage Controller in slot 03

Bus: 06, Device 04, Function: 03

ERROR

Resource Conflict- PCI in slot 03

Bus:06, Device 04, Function:04

ERROR

Resource Conflict- PCI Network Controller in slot 04

Bus:06, Device:06, Function:00

Tried to contact HP support but they're complete idiots and couldn't tell me what to do about this.

Windows loads fine after this screen but the wireless does not. It loads very rarely and when it does, I try not to cut the computer off because of this.:doh:

Link to comment
Share on other sites

Your PCI slot device is trying to use a resource that's already in use.

You could always try flashing the BIOS with the latest version. Or go into the BIOS and see if you can see the conflict.

I'm guessing that today is not the day of salvation for your laptop.

Link to comment
Share on other sites

Your PCI slot device is trying to use a resource that's already in use.

You could always try flashing the BIOS with the latest version. Or go into the BIOS and see if you can see the conflict.

I'm guessing that today is not the day of salvation for your laptop.

I went into the bios and it doesn't show me any problems. Tried messing around with the boot order and that didn't work. I'm running a HDD self test right not but something tells me that's not going to do any good.

Link to comment
Share on other sites

I have a HP Pavilion series dv5000 laptop running Windows Vista. Seems to be a problem with the onboard wireless.

Turn it on and receive the following message along with two annoying beeps:

ERROR

Resource Conflict- PCI Serial Bus Controller in slot 03

Bus: 06, Device: 04, Function: 02

ERROR

Resource Conflict- PCI Mass Storage Controller in slot 03

Bus: 06, Device 04, Function: 03

ERROR

Resource Conflict- PCI in slot 03

Bus:06, Device 04, Function:04

ERROR

Resource Conflict- PCI Network Controller in slot 04

Bus:06, Device:06, Function:00

Tried to contact HP support but they're complete idiots and couldn't tell me what to do about this.

Windows loads fine after this screen but the wireless does not. It loads very rarely and when it does, I try not to cut the computer off because of this.:doh:

This may be an issue relating to this model of laptops. This thread describes the same issue on the same model of computer:

http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=258785

This one reply stated the following:

"I just had the same error with a client's HP desktop. The card in the PCI 03 slot needed to be reseated and everything is now fine. I don't know if this is applicable to your laptop, but it may be of some help in your troubleshooting."

It is very possible that you may need to open up the laptop to see if this is a device which needs to be reseated, if possible.

This thread describes a similar issue:

http://www.fixya.com/support/t334893-resource_conflict_pci_network_controller

As advised, you may also need to reload the default BIOS settings.

Otherwise, if within warranty, it is HP's responsibility to assist you with this issue.

Link to comment
Share on other sites

What it's telling you is that two (or more, from the looks of it) devices on your PCI buss are conflicting.

I'm assuming that you haven't added any cards to your system.

Probably the simplest thing to do would be to clear your CMOS configuration. (Which will put the configuration back the way it was when you bought it.)

To get to BIOS setup, you need to press a magic button on your keyboard during bootup. (My mind seems to be going, but I think, for the Pavilions, it's the F1 key.)

(You may be in luck, and after the error messages, the display may tell you "to enter setup, press F1". Normally, when there are no messages, it doesn't tell you what the button is, and you only have a tiny window in which to press it. But often, an error causes it to both inform you, and to wait for you to press a key.)

If you can make it into CMOS setup, then you will see an option labeled something like "Load CMOS defaults". Chose that option, and it will reset your hardware configuration to the way it was when your system was new.

Link to comment
Share on other sites

(After reading the previous post)

Many of the devices that are built into your system board are, electrically, PCI devices. So the things it's complaining about might be things that are built in to the motherboard.

But, most laptops, the network card is a PCI device that actually is plugged into a socket, and yes, it can come loose. Usually, there's a small door on the bottom of the laptop that will give you access to the NIC. (One door will access the RAM, one for the hard drive, but often the NIC is there, too.)

I'd advise caution reseating it. It does take a little (very little) force, and you can break things. But yes, I have seen them come loose.

Link to comment
Share on other sites

Are you looking into the interior of your computer?

No. I turned over the computer and there are two different areas where I can unscrew it and open it up. That alone makes me nervous but since I'm not under warranty anymore I don't see any other way.

I do have a USB Wireless Network adapter. I could probably just bypass this whole issue and not worry about it couldn't I? it's only the wireless onboard that's being affected.

Link to comment
Share on other sites

I've talked to three different people.

Two on the phone and one on the chat. None of them could give me a solution. Otherwise, I wouldn't be here. :chair:

:silly:

Ok, this article describes where the wireless card is located (and how to get there):

http://www.ehow.com/how_5004752_replacing-motherboard-hp-pavilion-dv.html

This is probably as far as you need to go (after the first three steps):

"Step 4. Disconnect the two cables running from the wireless card to the motherboard. Use a screwdriver to remove the two screws holding the card down. Lift the card up and remove it from the motherboard. Pull the CD drive on the left side of the case directly out of the laptop and set it aside. Flip the HP laptop back over and open the LCD screen lid."

This may be what your card looks like in appearance:

959252.jpg

Link to comment
Share on other sites

I've talked to three different people.

Two on the phone and one on the chat. None of them could give me a solution. Otherwise, I wouldn't be here. :chair:

:silly:

Been there...Idiots reading from a scripted program...I wanna see ya stroke out.;)

Link to comment
Share on other sites

Been there...Idiots reading from a scripted program...I wanna see ya stroke out.;)

Exactly. I used to know two guys (twin brothers) who had previously worked for Apple's iPod help line. They had taken IT training and knew quite a bit about computers - but they had never even held an iPod. You'd think the company would give them Pods, or a discount on one, or one to use at work so they would have a better idea of what the person on the other end of the phone was dealing with. Nope, just read off this or hook into the help pages on apple.com. It's a damn shame, but that's how many of these things are run; and it shows when you call.

Good luck with your problem, TJ. I don't have a single helpful thing to add. :)

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...